Synerga implemented changes to a Tier 2 bank's delivery methodology which enabled them to meet their open banking obligations
Industry | Banking & Finance
The Ask
Tier 2 bank failed to deliver Open Banking to schedule and regulatory requirements – the CIO required a PIR and recommendations to quickly remediate
The Challenge
Minimal program documentation, with majority of program team leadership having already exited organisation.
Synerga's Approach
Reverse engineer a failed solution to high level Design and Requirements with a review of governance, deliverables/sign-offs and engagement model
The Outcome
PIR determined systemic issue within Bank's delivery methodology, including engagement with 3rd parties and regulator. Changes to delivery methodology defined and implemented along with a remediation plan for Open Banking.
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