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Writer's pictureMark Currie

Re-Platforming Implementation

Updated: Oct 20

Synerga successfully recovered a failing re-platform implementation through strong program leadership and delivery oversight


Industry | Banking & Finance


The Ask

Secure a major systems platform implementation prior to year-end renewals processes commencing, through assuming the Program Directorship role.


The Challenge

Two failed implementation attempts by previous consultants over 18 months, 3rd party customised software that was uncontrolled, lack of vendor management experience and a poor relationship with the Systems Integrator.


Synerga's Approach

Two week diagnostic followed by MVP definition, phasing of program, implementation of a vendor management approach (assumed by us through program implementation) and whole of Business Unit engagement to accelerate change acceptance.


The Outcome

Implementation successful with an extended Hypercare to implement non-mandatory Day1 requirements.  Internal build of vendor mgt capabilities

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